A practical framework for repeatable restaurant technology.
Discovery, Evaluation, and Execution is the process. The repeatable restaurant technology standard is the product of that process.
Discovery
Understand the brand, operation, growth plans, technology environment, challenges, requirements, and objectives.
- Brand and operating context
- Growth plans and markets
- Current technology environment
- Challenges, requirements, and objectives
- Current-state assessment
- Stakeholder and site conversations
- Dependency and gap analysis
Confirm understanding of the environment with the customer.
- Current-state understanding
- Requirements summary
Evaluation
Translate discovery into a comprehensive standard, architecture, bill of materials, supplier plan, cost model, and deployment requirements. Validate the understanding with the customer.
- Approved requirements
- Current-state findings
- Develop technology standard and architecture
- Build bill of materials
- Define supplier plan and cost model
- Define deployment requirements
Validate the standard, cost model, and deployment plan with the customer.
- Technology standard
- Bill of materials
- Architecture
- Supplier plan
- Cost model
- Deployment requirements
Execution
Build the deployment package, coordinate the appropriate resources and dependencies, validate infrastructure within scope, document the result, and hand ongoing network operations to the MSP.
- Approved standard and deployment requirements
- Build deployment package
- Coordinate resources and dependencies
- Validate infrastructure within scope
- Document the result
Validate infrastructure within QNS's scope before handoff.
- Deployment package
- Responsibility matrix
- Sequencing plan
- Validation checklist
- Handoff documentation
Potential deliverables.
- Current-state understanding
- Requirements summary
- Technology standard
- Bill of materials
- Architecture
- Supplier plan
- Cost model
- Deployment package
- Responsibility matrix
- Sequencing plan
- Validation checklist
- Handoff documentation
Start with a conversation.
If there is a fit, QNS begins Discovery and may visit an operating restaurant.